Now I know we’ve heard this concept before, but in my latest Inc article, I offer some advice on reframing mistakes that I picked up in Japan after a meeting Read More…
We are all familiar with customer complaint hotlines in their various forms – in many ways it admits a certain kind of defeat where we are saying “we are ready Read More…
I had the incredible pleasure of interviewing Michael Gerber recently – a man I’ve been following for 30 years. He is extraordinary in many ways and we certainly covered a Read More…
Every week I’m going to give away a copy of one of my bestselling books. All you need to do to go into the draw is put your details in the box below. If you win, it will appear in your mailbox. Simple as that.