Better Business

Is Elon Musk about to “Uberize” the Australian Power Industry?

Something very unique is happening in the far flung state of South Australia right now and Elon Musk is playing a lead role. South Australia is a state that is Read More

What to do when you’re about to lose a big client

In my last article I shared some warning signs that might indicate you’re about to lose a client. The prospect can be scary, trigger uncertainty and, depending on the size Read More

13 Biggest Lessons I’ve learned From 30 Years as a Professional Speaker

I’ve been a professional speaker for a long time and I’ve presented on a lot of different topics in a lot of places around the world. I love to present, Read More

We all Need to Learn From our Competitors

We all need to spend time working out exactly what makes us different from our competitors. If you aren’t clear on this, you can’t expect your customers to be clear. Read More

If You Cross This Line, You Can Never Come Back

At some stage in your business life you will be put in a situation where you have to make a conscious decision that really should make you feel uncomfortable. This Read More

21 Ways to Win the War on Productivity

Clearly productivity is a hot topic these days. We’re all complaining about having more to do and less time to do it. We have incredible technology, apps everywhere, productivity coaches Read More

Sometimes the Best Plan of Attack is to do Nothing

Now I know that a lot of the time the advice we are given in business is to step up, take action, take even more action and get stuff done. Read More

What’s the Secret to Staying Positive All of the Time?

I’m a seriously optimistic man and I have been all my life, even though like most people, I’ve had plenty of times when my optimism has been challenged. So how Read More

7 Signs You’re About to Lose a Client

All business relationships come to an end at some stage, that’s just the way of the world. We might work with someone for years, but at some stage, they might Read More

Become a ‘Follow Up Guru’ and Watch Your Business Boom

One of the biggest and most common causes of customer complaints and frustrations is a lack of follow up. This means we have a great opportunity – master this simple Read More

Stop Beating Yourself up for Making Mistakes

Now I know we’ve heard this concept before, but in my latest Inc article, I offer some advice on reframing mistakes that I picked up in Japan after a meeting Read More

Do You Compare Yourself to Others in a Healthy Way?

Most of us will compare ourselves with others all the time. It’s a natural thing to do, but sometimes the comparison comes from a place of negativity. This kind of Read More

My TedX Talk: Imagine if We Were 33% Less Angry

I had the great pleasure of doing a TEDx talk in Townsville almost a year and a half ago – and I thought I would share it again because, well, Read More

What to Do When Boredom Creeps Into Your Workplace

It doesn’t matter what you build, invent or sell; your business can’t move forward without people. Every business owner knows that keeping their team moving forward together in harmony means Read More

We Need to Get Better at ‘Random Acts of Thank You’

In this video on Smallville, I ask business owners to start looking for ways where you can introduce ‘random acts of thank you’ into your business. The idea is to Read More