The poverty mentality…
If you are going to let the fear of poverty govern your life, your reward will be that you will eat, but you will not live. George Bernard Shaw
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1. July 2008
101 Secrets to Building A Winning Business
Andrew Griffiths 7th book is released tomorrow, July 2, 2008. This book covers a range of business building tips in areas as diverse as marketing, customer service, managing cash, building relationships, professional advice and much more. As with all titles in the 101 series, the 101 tips are supported with 20 bonus tips. Initial response [...]
Continue reading...26. June 2008
Thank you Enhance Plus Seminar attendees
Just a quick note to say thank you to all of the people who braved the chilly weather to come along to my seminars this week in Sydney and Newcastle. We had a great turn out and I sincerely appreciate all of the wonderful feedback, comments and compliments regarding “How to Make Your Business [...]
Continue reading...25. June 2008
The future of customer service
I am a strong believer that we are standing on the precipice of a new age that I like to think of as “The Customer Service Revolution”. It is time where technology is influencing our lives more than at any other period in history, and in all likelihood, these changes have only just begun. The [...]
Continue reading...23. June 2008
Taking a risk is often your first step toward success
If you don’t take some risks, you won’t get the chance to succeed. While you are trying, you are winning. The law of averages is on your side. The more you try, the greater your chance of succeeding. Never get discouraged. Every wrong attempt is another step forward. People that make no mistakes usually don’t make anything. Make up your mind not [...]
Continue reading...22. June 2008
Consistency and the power of branding
Branding is one of those words we hear a lot. ‘Developing a brand’, ‘building a brand’, ‘brand value’ and so on. Most people think branding is applicable only to large corporations but it isn’t. It is equally important for small businesses. Any business can build a brand. Put simply this means when a consumer sees your [...]
Continue reading...16. June 2008
Make change a positive part of your life.
I came across the following recently and I strongly believe and support the concept of embracing change, in every part of our lives. Sometimes it is a little uncomfortable, but it is here to stay. Just as we have all had to learn how to use mobile phones (and SMS), and go online and programme [...]
Continue reading...15. June 2008
Maybe it’s time to get mobile.
In recent years there has been a big increase in businesses that go directly to the customer and I believe that this trend will continue. We all tend to struggle with time and any business that can save you time, will definitely be considered a customer service leader. Are there ways that your business could [...]
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3. July 2008
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