One of my greatest frustrations is what I call the “Small Business Syndrome” and I refer to it often in my books. This is where the eternal excuse for not Read More…

I get asked this question a lot and it is not an easy one to answer. Sure we can all look at a bank account balance but if that is Read More…

I have been donating blood for about 20 years. I first started to donate as a result of seeing my foster mother needing blood transfusions to help her in the Read More…

Everyone knows that marketing is really important but the biggest battle for most small business owners is finding the time. Successful businesses are normally good marketers. They know it is Read More…

Advertising on cows has become quite popular in recent times, particularly in the UK. An ice cream company put specially made advertising capes on cows in a paddock next to Read More…

Being put on hold is an everyday occurrence for most of us these days. If your customers get put on hold from time to time you might like to consider Read More…

This is a fact, as your business grows and you become more successful, more distractions will begin to appear around every corner. This is a dangerous time for any business Read More…

As an author I often end up in conversations about writing books. I am very passionate about writing and publishing. The interesting observation that I have made is that there Read More…

A quick flick through any newspaper or magazine and it’s easy to find some really good advertisements and some shockers. I believe that the most common mistakes with many print Read More…

There was a time that small business owners were considered pillars of society. They were respected, they were looked to for leadership in times of crisis and they were the Read More…

Excerpt from 101 Ways to Really Satisfy Your Customers. This is a hard one to limit to only ten but I have listed what I have observed to be the Read More…

I think that women who have a business and a family to balance are truly amazing. I often look on in awe. I have a friend who has three kids, Read More…

Andrew Griffiths new book – 101 Ways to Have A Business and A Life – due for release in June 2007. Exerpt follows – Why write a book about having Read More…

Following the theme that the better we eat the healthier we will be and the better we will able to cope with stress, eating out can often cause the best Read More…

In an attempt to do a good deed I let a local charity put a chocolate box in my reception. I am sure you know the ones, you pay a Read More…