Better Business

I think that women who have a business and a family to balance are truly amazing. I often look on in awe. I have a friend who has three kids, Read More…

Andrew Griffiths new book – 101 Ways to Have A Business and A Life – due for release in June 2007. Exerpt follows – Why write a book about having Read More…

Following the theme that the better we eat the healthier we will be and the better we will able to cope with stress, eating out can often cause the best Read More…

In an attempt to do a good deed I let a local charity put a chocolate box in my reception. I am sure you know the ones, you pay a Read More…

I bought my first business for $22,500. The asking price was $25,000 and I negotiated the price down to $22,500. The owner agreed and I went to the bank and Read More…

Defining customer service is both simple and complicated in the same breath. I think that any interaction with a customer is a form of customer service. There are of course Read More…

In the course of my daily working life I get to meet a lot of business owners from virtually every industry imaginable. These people are from big corporations and small, Read More…

I find it interesting how most of the time it’s the little things that a business does that makes it memorable not the big things. The problem is that over Read More…

There is absolutely no doubt in my mind that one of the true principles of succeeding in whatever it is you do, is to surround yourself with positive, motivated and Read More…

Being an entrepreneur is a roller coaster ride – all business owners face the same ups and downs, the same challenges, the same trials and tribulations and it’s easy to Read More…

This is a question that I get asked a lot and to try and come up with a simple answer is often difficult. The best way that I can describe Read More…

Customers should always be treated with the utmost of respect. Unfortunately, poor customer service generally stems from a real lack of respect for customers. As a consumer I know that Read More…

Interestingly this is often an idea that is overlooked by business owners. It is a very good exercise to spend some time seeing how your industry operates in other countries. Read More…

My passion really is small business. I love the fact that people are brave enough (or crazy enough) to give up financial security, set working hours and minimal responsibility for Read More…

Simple strategies for making a good sales presentation There is no doubt that there are very few methods of advertising as effective as calling on someone directly. This generally means Read More…