Better Business

7 Strategies to limit the impact of the Coronavirus on your business

There’s a lot of growing fear around the Coronavirus and its potential impact on many things, including business. Like many of you, I’ve gone through so many tough times in Read More

Business owners face a long and arduous road to recovery after the fires.

12 strategies to help the process Over the years I’ve done a lot of work in areas that have faced destructive cyclones, floods and devastating droughts. In all of these Read More

What are the 5 questions I like to reflect on at this time of year?

As we get ready for 2020, it’s time to ask five important and reflective questions. When December arrives, most of us are all doing our utmost just to make it Read More

True success comes from having a deep sense of humility.

In a world of shock and awe, humility will always be an appealing human characteristic because true success comes from sincere humility. The more successful you become, the more likely Read More

Don’t let Christmas create a 3 month black hole in your business finances.

Success is so often about rising above the flock, which means you can avoid being one of those businesses that waste three months because of Christmas. Take advantage of the Read More

The 3 most common mistakes when it comes to putting up our prices.

If we can’t increase prices and put them up in a smart way, we will have big problems somewhere down the line. If you want to run a successful business, Read More

Does Your Customer Service Stop When You Get Busy?

Lousy service becomes the norm when a business gets busy. Does your customer service stop, when you’re under the pump?  We all get busy from time to time. The telephone Read More

A shift in perspective, especially during a tough time, can change everything in your business (and life).

All too often when we get stuck in business we simply need a fresh perspective – which a great way to move between micromanagement and big-picture thinking. Learning to move Read More

Would Your Business Change if Your Customers UBER Rated You?

What if your customers UBER rated your business or service? Things would be a whole lot different very quickly I think.  For those of us who are regular UBER users, Read More

How do you become that “go to business” that everyone recommends?

Being the go to business wins every time in every way. In every industry, in every city, there is always one business that is better than the rest. They seem Read More

How long does it take to be successful in business?

Check out my latest Flying Solo article – CLICK HERE.

Join my 2019 Master Class kicking off in May 2019.

In the last 10 years in particular, I’ve started to do a great deal of coaching and teaching. Many of you may have come to one of my workshops, retreats Read More

Just how much should we bluff in business?

I bought my first business when I was 18, a SCUBA diving school and retail shop (some 30km from the ocean I might add). I knew how to dive and Read More

If your values and your ideal clients values don’t align – look out.

A question I ask often is “how well do you really know your customers?”. Surprisingly most business owners only have a vague understanding of who their existing customers and clients Read More

5 Reasons why the word “SUCCESS” should send a shiver up your spine.

And today on Smallville my article is all about the dangers of becoming successful. This might sound a little counter intuitive – but from my experience it’s very real. Check Read More