I am currently in the midst of moving my office, which has been my main place of business for about 7 years. As we all say at moving time, it Read More…
Andrew Griffiths 101 Ways to Market Your Business is being republished in China in 2007. The 101 series is sold in over 40 countries around the world and they have Read More…
Small business is competitive. We all know that, but sometimes we choose not to really acknowledge just how competitive it is because it can be a little scary if we Read More…
Instilling confidence in you and your products is more important today than ever before. With any purchase there is an element of risk to the customer. Will this product and Read More…
The entrance to a business can make it or break it. If your business is not visually inviting, your customers have a hurdle to overcome, before they even think about Read More…
The 101 Series of business building books by Andrew Griffiths is already sold in over 40 countries around the world. They have been translated into Chinese, Indonesian, Nigerian, Indian and Read More…
Getting to your business is an important aspect of customer service. If someone has made the conscious decision to visit your business you have to make certain that it is Read More…
Some businesses have it and some businesses don’t – a passion for customer service is one of the foundations of a truly successful business. It is hard to say where Read More…
An interesting thing has been happening to me of late. I do a lot of keynote presenting around Australia and now internationally, and many of my presentations start with some Read More…
An old accountant of mine introduced me to an idea which I believe has merit for many other types of businesses. He explained that due to a general tightening up Read More…
Another common mistake with many small businesses is that they try too hard to offer too many services and products. Over the years they end up doing so many different Read More…
Running your own business can certainly be challenging. Over time the responsibilities grow and the average business owner can start to feel a little overwhelmed. If you are struggling to Read More…
Just a quick note to say thank you to the hundreds of travel agents that came to my seminar at the recent Jetset Travelworld Group National Conference on the Gold Read More…
I am a strong believer that we are standing on the precipice of a new age that I like to think of as “The Customer Service Revolution”. It is time Read More…
One of the best ways that I have found to be remembered and to generate business is to deliver food. I used to have a job that required me to Read More…
Every week I’m going to give away a copy of one of my bestselling books. All you need to do to go into the draw is put your details in the box below. If you win, it will appear in your mailbox. Simple as that.
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