Better Business

Make change a positive part of your life.

I came across the following recently and I strongly believe and support the concept of embracing change, in every part of our lives. Sometimes it is a little uncomfortable, but Read More

Maybe it’s time to get mobile.

In recent years there has been a big increase in businesses that go directly to the customer and I believe that this trend will continue. We all tend to struggle Read More

Andrew Griffiths to present at 2008 Australian Booksellers Association National Conference

Andrew Griffiths has been invited to be one of the key presenters at this years ABA Conference in Melbourne on Tuesday June 17. The conference which is being held at Read More

Respect your customers

Treating your customers with respect is a theme that is repeated throughout this book and for very good reason. If you don’t treat your customers with the respect that they Read More

Success depends on using not opposing

The world is primarily constituted on the basis of harmony. Everything works in cooperation with something else. Personal relationships are the fertile soil from which all advancement, all success, all Read More

Spend time researching your industry online

Interestingly this is often an idea that is overlooked by business owners. It is a very good exercise to spend some time seeing how your industry operates in other countries. Read More

What to do when the sale stalls?

How many stalled sales do you have in your sales pipeline right now? You feel as though you have done everything right. You have connected well with your prospect, they Read More

Successful people make decisions

To control the outcome of anything, you control the action at the point of decision making. If you let others make decisions for you, you give up control. When you Read More

Andrew Griffiths Seminars – Newcastle June 24 and Sydney June 25

Every business owner is looking for that one specific action that they could take to ensure the long term success of their business. Andrew Griffiths will be sharing his experience Read More

It’s never over until you say it’s over.

The power to hold on in spite of everything, to endure, this is the quality of a winner. Your greatest glory is not in never failing, but in rising every Read More

Hertz National Conference – Cairns

I would just like to say a quick thank you to all of the attendees of the Hertz National Conference held in Cairns this week. Thank you for letting me Read More

Cleanliness is next to profitability

There is nothing worse than going into a business that is dirty. Of course it is hard to keep some businesses spotless but there is a difference between being filthy Read More

Overcome fear with action

One of the greatest surprises you’ll experience, is when you discover that you can do what you were afraid you couldn’t do. Your obstacles will melt away, if instead of Read More

Just how important is small business in Australia?

Small business really is big business in Australia (and in every country around the world). But just how big is the market in Australia? Here are a couple of interesting Read More

A few wise words…

A customer is the most important visitor to our business. He is not dependent on us. We are dependent on him. He is not an interruption to our work. He Read More