Better Business

Just How Proactive Are You With Your Customers?

I little while back my IT advisor emailed me to set up a meeting to discuss ways to save money on my ongoing tech needs. I have yet to meet Read More

How Do You React When Your Clients Don’t Take Your Advice?

I’ve been working with a supplier recently who I have to say is driving me crazy. Every single time I want her to do something, I have to argue to Read More

The Better we Know Our Competitors, the Better we Will Know Our Own Business

I am a very strong believer in knowing your competitor’s product almost as well as you know your own. The only way to do this is to visit their business Read More

The Simple Test to Reveal Why You’re Not Making Money

We all have times in our business where we feel a little off track. We’re doing a pile of things, in fact our days are incredibly busy, but we just Read More

If you Burnout in Sales, it’s Hard to Recover and the Ramifications Are Serious

Selling anything tends to be very demanding. It doesn’t matter whether you are standing behind a cash register all day at the local hardware store or selling planes for Boeing, Read More

Should we Give Free Projects the Same Attention as Paid Projects?

From time to time we are all asked to do something for free. It might be a community goodwill act, it might be a friend wanting something or it might Read More

How Professional Do Your Emails Make You Look?

One of the problems with modern communication is that it is very fast. We act and react quickly to messages that we receive and while this is very convenient, sometimes Read More

The Biggest Challenge we all Face is Staying Relevant to Our Market

When the world changes as rapidly as it does today, one of the greatest challenges we all face in business is staying relevant to our target market. The main reason Read More

How Well do You Handle Business Breakups?

We all know the feeling of disappointment that comes when a lucrative contract comes to an end or a great client tells us that they won’t be using us in Read More

What Percentage Are You Living Your Life At?

A dear friend of mine recently said something that made me stop and think. She said “Andrew the thing I admire about you the most is that everything you do, Read More

Treat Everyone Like a Decision Maker – not Just the Boss

Although he had been rude to my receptionist on the phone when trying to make an appointment and had refused to expand on what he was selling, I agreed to Read More

The Sales Pitch That Cost Me $10,000 in Less Time Than it Takes to Boil an Egg

A while back a sales rep came to tell me about a new range of printers. I wasn’t expecting to be overly excited by his pitch, but I did need Read More

Is Lousy Communication Costing You Customers?

One of the biggest and most common problems in business is lousy communication. Specifically, businesses that have become terrible at communicating with their clients, an issue that can over time Read More

Are Your Customers Terrified of You?

I remember working with a supplier for a little while who terrified me. If I tried to give them some feedback or constructive criticism about their service or their products Read More

Stop What You Are Doing and Do Something Meaningful

In among the madness that sees every minute of every day filled with some kind of activity, it’s really easy to let some of the more meaningful things in life Read More