Today I officially launch my new website and blog. It has been quite a task to get there, and like most IT projects now that it is finished I am Read More…
Archives
Tropical Writers Festival a big success
Well the inaugural Tropical Writers Festival went off without a hitch on the weekend. Hundreds of people attended from throughout North Queensland to sit in on the various panels, workshops Read More…
Stop beating yourself up when you make a mistake
We all make mistakes, especially in business. There is a no “Golden Rule” book to follow to guarantee our success, unfortunately we have to figure it out as we Read More…
Have pride in your workplace even if you are the only one there
When was the last time you walked into a business and went, ‘Wow’? My guess would be not recently, but I hope I am wrong. Your workplace should be impressive, Read More…
Andrew Griffiths 101 Series all available at eBooks.com
The entire Andrew Griffiths 101 Series is now available from the worlds leading eBook site – ebooks.com. For more information on specific titles please click on the following links – Read More…
Ask your customers for ideas on how you can improve your sales
Customers are an amazing source of information that can be really profitable. The problem is that most Read More…
Tropical Writers Festival in Cairns
The last weekend of August will see the Tropical Writers Festival being held at the Shangri La Hotel in Cairns (August 30/31). A host of authors, across all genres Read More…
New look BLOG
Dear Bloggees, You can see that my blog has had a revamp and my site is next in line for a makeover. My apologies for not posting any new blogs Read More…
Be proud of your business
Being proud of your business is an admirable quality and most customers will respond positively to the "proud business parent". Today’s business is often the end result of a lot Read More…
Make it easy for people to buy from you
I talk about coffee shops a lot. There are two reasons – the first is that I spend a lot of time scribbling notes furiously in coffee shops Read More…
Talk about customer service to your staff, a lot
Customer service is an issue that many businesses really struggle to get a handle on. For some people it is simply serving customers quickly and politely, but in reality it Read More…
Start a VIP Club
Starting a club for your customers is an excellent way to maintain great service and also to collect information from your customers about what you are doing well and what Read More…
The first 30 seconds
The first 30 seconds of any business interaction are best considered an interview. A customer will form many opinions in this initial interaction and it provided a limited window of Read More…
Do you over promise and under deliver?
In businesses that are overly busy this point poses a challenge. In businesses not so busy, it is unforgivable. Over promising and under delivering is the best way to lose Read More…
Win one of my Bestselling Books
Every week I’m going to give away a copy of one of my bestselling books. All you need to do to go into the draw is put your details in the box below. If you win, it will appear in your mailbox. Simple as that.
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