Better Business

In every marketing plan I write I always make a point of encouraging the business to become more involved in their community. I outline the importance of being a good Read More…

Defining customer service is both simple and complicated in the same breath. I think that any interaction with a customer is a form of customer service. There are of course Read More…

Welcome to my blog – a place where you can get free, current and informative information that will help you to build your small business. Please feel free to give Read More…

About Andrew Griffiths Andrew is acknowledged as one of Australia’s leading experts on Small Business. He lives, talks and writes Small Business and his intimate knowledge and experience are used Read More…