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Time for a new book…meet “The Bigger Button”.

Right now, I’m tucked away in a little shack by the sea at the Bay of Fires. The ocean is roaring outside my window, a pot of tea is beside Read More

The Australian Business Book Awards are now officially open for entries.

We’re excited to announce that entries are now open for the 2025 Australian Business Book Awards. The awards celebrate the best business books by Australian authors, recognising excellence across a Read More

FREE COPY OF “THE BIG BOOK OF SMALL BUSINESS” – VIA FLIPBOOKS.

One of my favourite and most successful books is “The Big Book of Small Business”. As the name suggests, it’s a book book that is strangely about small business. I Read More

Recent Posts...

Do Your Customers Really Know What you do?

We live in a world that is obsessed with everything new. I don’t think there has ever been a time where consumers crave new as much as they do today. Read More

How Consciously are you Growing Your Business?

  When it comes to building a business, if you wake up one morning and you realize that you don’t like the business you’ve built, it’s probably because it was Read More

Stop Looking for the Silver Bullet and do the Work

All too often I come across people with a specific business issue and rather than proactively trying to solve the problem, they are searching for the one silver bullet to Read More

Check Out the Latest Episode of the Business Over Breakfast Podcast – Why You Should Make Yourself Redundant in Your Business

Have you ever asked yourself if your business could survive without you? Often, especially with small businesses, there is a major risk if anything ever happens to the owner, as Read More

Don’t Waste Your Time Worrying About Money

There are two kinds of businesses–those that have had money problems and those that will have money worries. It is a simple fact of doing business that sooner or later Read More

We’ve all Experienced “The Customer Complaint Loop of Lunacy

I’ve got a friend of mine who is in the “customer complaint loop of lunacy”, which is typical of larger companies. In this particular case, the culprit is Apple, a Read More

Now is the time to get smarter about how you fill events.

  It’s getting harder and harder to get people to attend events. We all know that feeling of fear that comes from knowing an event is only a few weeks Read More

Are you Being Lazy When you say ‘Thank You’ to Your Clients at Christmas?

Christmas is the time of year when we start to think about how best to say ‘thank you’ to our valued clients. How you say thank you will say a Read More

Your Business Will Grow Faster When You Help Others Grow Theirs

We all want other people to promote our businesses and to refer customers to us but do we reciprocate and recommend our supporters’ businesses to our clients? Doing this often Read More

Check Out the Latest Episode of the Business Over Breakfast Podcast – Ditch Transactional for Emotional Customer Connection

With each passing day, customers are expecting more and more from the companies that they do businesses with, so it’s time that business owners move from a purely transactional relationship Read More

Making the Wrong Assumptions Could Be Costing You Sales

It is amazing how often other people can mess up the follow-up process. For example, let’s say you meet a customer, promise to send them a catalogue, make a note Read More

Borrowing Money Should be a Last Resort Not a First Response

Over the years I’ve met many business owners who are in some form of financial grief. They are totally convinced that all of their problems will be solved if they Read More

Just How Slow to Adopt New Technology Are You?

When it comes to work practices and introducing technology into our business, many of us live a life of contradiction. We utilize incredible technology with items like smartphones and computers, Read More

Is it Time to Lighten up Your Language?

Today I was walking down the road in the Melbourne CBD and I saw two coffee shops that were closed with two very different signs. One simply had a “CLOSED” Read More

How Would Your Life Look if You Lived Fearlessly?

Fear holds us all back, both personally and professionally. As we get older we seek comfort, or status quo, and we are willing to compromise ourselves to keep it. The Read More