29 November 2017

Making the Wrong Assumptions Could Be Costing You Sales

It is amazing how often other people can mess up the follow-up process. For example, let’s say you meet a customer, promise to send them a catalogue, make a note for your assistant to send it, then sit back and wait for the customer to call you to place an order. Nothing happens. After a few weeks you finally call them, only to discover they never received the catalogue. CONTINUE READING.

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