I was sent a link to a website called The Fun Theory (www.thefuntheory.com) the other day. It is a concept backed by Volkswagen and it shows how human behaviour can be influenced in a very positive way by making day to day tasks more fun. There are a series of short videos that support the concept – and show that all the signs, instructions and rules could be replaced by simply having some fun.
I think this principle can be applied with HUGE benefits in a business. I have been talking about this for years and I see those businesses who incorporate a healthy dose of fun into what they do striving way ahead of their competitors.