20 October 2014

IS THE CUSTOMER REALLY KING?

Our second panel discussion in the “Doing Small Business Better” series is now live and ready to check out. If you would like to get some great business advice, from a lively panel of speakers, click on the image below. Our third video will go live next week. A big thank you to the ZDnet and Telstra team. Let us know what you think.

Screen Shot 2014-10-20 at 10.30.05 am

3 thoughts on “IS THE CUSTOMER REALLY KING?”

  1. John Hill says:

    Absolutely, They pay the wages, electricity and rent!

  2. Well as the King of Customer service – perfect! Thanks Mr Hill.

    Cheers,
    Andrew

  3. Tyson says:

    A grade, awesome customers are King, but your D grade customers are definitely not. Yes, all customers can contribute to paying the electricity bill, but I would rather work in the dark then have to put up with D grade, Un-King-Like customers in my day. Some customers simply want to suck the life out of your work day, but this is what I’ve found. If you build an awesome business and attract awesome, A grade King customers, it frightens D grade customers and they will go elsewhere, because they hate the positivity.

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