22 March 2010

How proud of your business are you?

After being on the road for a few weeks I decided I had better get my car cleaned so I drove it to one of those automated car washes. As I waited patiently in line the owner of the business came over to say hello. He is a very positive fella and I always like his energy.

Today he was carrying a squirt bottle with some special cleaning liquid in it that was designed to make my wheels look like brand new. He walked around the car, squirted it on each wheel, gave me a big smile, two thumbs up and then he headed to the car behind me. He didn’t try to sell me anything, there was no ulterior motive, he was simply being a professional.

Now when he got to the car behind me he pulled out a tin of spray and started to attack some stubborn stains on the bonnet as the people in the car waited for their turn in the wash. Once again, he did this for no reason other than because he is a motivated and professional business owner who was clearly proud of his business.

This man could easily of just sat in his office, reading the paper and emptying the coin machines a few times throughout the day. Instead he was all over the car wash, helping people, chatting, laughing and most importantly making sure his customers were leaving happy and contented.

To me this is the sign of a man who is not only smart, but also very proud of his business, and boy does it show. I happen to know that since he has taken it over, revenue has increased by 70%. Interesting what happens when you add some passion and energy to a business.

The moral of this weeks Business Bullet is that we should all be really proud of our business. It represents a lot of blood, sweat and tears. All too often we forget the hard work we have put in to get here and we simply look at where we are today, not where we have come from.

So rather than finding fault in your business, looking for the things you haven’t had a chance to do yet, how about being proud of what you have achieved, even if you have only just started out. Being brave enough to start your own business is something to be really proud of so give yourself a big warm hearted pat on the back and walk a little taller today.

When a business owner is proud of their business it shows and please remember, passion plus energy equals profit. ALWAYS.

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