Just started reading this – and incredibly impressed. Written by Jean Case, National Geographic Society Chairman and a foreword by Jane Goodall -it’s a wonderful take on living fearlessly – Read More…
Does Your Customer Service Stop When You Get Busy?
Lousy service becomes the norm when a business gets busy. Does your customer service stop, when you’re under the pump? We all get busy from time to time. The telephone Read More…
A shift in perspective, especially during a tough time, can change everything in your business (and life).
All too often when we get stuck in business we simply need a fresh perspective – which a great way to move between micromanagement and big-picture thinking. Learning to move Read More…
Would Your Business Change if Your Customers UBER Rated You?
What if your customers UBER rated your business or service? Things would be a whole lot different very quickly I think. For those of us who are regular UBER users, Read More…
How do you become that “go to business” that everyone recommends?
Being the go to business wins every time in every way. In every industry, in every city, there is always one business that is better than the rest. They seem Read More…
Win one of my Bestselling Books
Every week I’m going to give away a copy of one of my bestselling books. All you need to do to go into the draw is put your details in the box below. If you win, it will appear in your mailbox. Simple as that.
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