Our second panel discussion in the “Doing Small Business Better” series is now live and ready to check out. If you would like to get some great business advice, from a lively panel of speakers, click on the image below. Our third video will go live next week. A big thank you to the ZDnet and Telstra team. Let us know what you think.
Andrew Griffiths is Australia's #1 small business author with 12 best selling books now sold in over 60 countries. He's a writing and publishing expert, an international speaker and leading business advisor with over 20 years' experience. Andrew presents around the world and is considered an expert in entrepreneurship and an authority on building a profile. He is a thought leader through writing, publishing and speaking and is featured regularly in mainstream global media.
Every week I’m going to give away a copy of one of my bestselling books. All you need to do to go into the draw is put your details in the box below. If you win, it will appear in your mailbox. Simple as that.
Absolutely, They pay the wages, electricity and rent!
Well as the King of Customer service – perfect! Thanks Mr Hill.
Cheers,
Andrew
A grade, awesome customers are King, but your D grade customers are definitely not. Yes, all customers can contribute to paying the electricity bill, but I would rather work in the dark then have to put up with D grade, Un-King-Like customers in my day. Some customers simply want to suck the life out of your work day, but this is what I’ve found. If you build an awesome business and attract awesome, A grade King customers, it frightens D grade customers and they will go elsewhere, because they hate the positivity.