Often as business owners we struggle to get the importance of customer service across to our team. It can feel like the minute we start talking service, people’s eyes glaze over and there can be a bit of a feeling of “we’ve heard it all before”. One way to overcome this is to invite two customers to come and talk to your team. READ MORE.
Andrew Griffiths is Australia's #1 small business author with 12 best selling books now sold in over 60 countries. He's a writing and publishing expert, an international speaker and leading business advisor with over 20 years' experience. Andrew presents around the world and is considered an expert in entrepreneurship and an authority on building a profile. He is a thought leader through writing, publishing and speaking and is featured regularly in mainstream global media.
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