This week on Inc.com I write about the cutting our customers some slack – based on a pretty crappy interaction that I saw in a Melbourne cafe last week. Customers are only human and from time to time they get it wrong. How about we learn to laugh at these times rather than beat them up. CHECK IT OUT.
Andrew Griffiths is Australia's #1 small business author with 12 best selling books now sold in over 60 countries. He's a writing and publishing expert, an international speaker and leading business advisor with over 20 years' experience. Andrew presents around the world and is considered an expert in entrepreneurship and an authority on building a profile. He is a thought leader through writing, publishing and speaking and is featured regularly in mainstream global media.
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