(VIDEO) 9 Ways to Manage People Chasing You for Money

We all have tough times in business financially, and the worst thing we can do when we get the call asking to be paid is bury our heads in the Read More

7 Sure Signs You Need to Get Out More

For introverted soloists in particular, it’s easy to fall into a stay-at-home comfort zone. How can you tell when you’ve pushed it too far? I share my thoughts in my Read More

I just launched my Speaker 2.0 Bali Retreat

As you know, I’ve been a professional speaker for many years. In fact, if I look back at my very first business, teaching people to SCUBA dive at the age Read More

A Really Simple Way to Make Your Emails Stand Out

  Make your emails easy to find and your customers are more likely to respond by using this one simple tip… READ FULL ARTICLE

Maybe it’s Time to Put an Angry Customer in Front of Your Team

Often as business owners we struggle to get the importance of customer service across to our team. It can feel like the minute we start talking service, people’s eyes glaze Read More

How Much Fun is too Much Fun at Work?

Being considered professional is a goal that the vast majority of business owners strive for, and rightly so. Our customers expect professionalism and when a business doesn’t deliver, look out. Read More

Is This Giving Me Energy or Draining My Energy?

Long-term success in business really is becoming more about self-management than anything else. We are all crazy busy, we are overloaded and we all have limited amounts of energy to Read More

9 Ways to Reignite Your Business Passion

It’s hard to always be feeling “up” in the world of business. There are always going to be those times when there just isn’t any “mojo” left for anything. The Read More

Humans. In business Interview

I had the lovely experience of being interviewed by Beth Jennings for her fabulous site, Humans in Business. An unusual kind of interview for me, not about business or books, but about Read More

The Absolute Worst Excuse You Can Ever Give

If you find yourself using the “I’ve just been so busy” excuse it might be time to come up with a better approach. READ FULL ARTICLE.

Your Workplace Says a Lot About You, Especially if You Work Alone

Whether we like to admit it or not,  the state of our workplace says a lot about our business. When was the last time you walked into a business and Read More

How I Master My To-Do List in Just 5 Minutes

Ever finished the end of your work day with more stuff on your to-do list than when it started? Master this simple technique and that will never be your reality Read More

Are Your Customers Trying to Tell You Something Important?

Generally our customers are always giving us clues about what they want. Sometimes they aren’t even clues, they are outright demands and the message is clear, if we don’t come up Read More

When it comes to marketing your Small Business, it’s time to go OLD SCHOOL!

We live in a business world that seems entirely focused on everything digital – meaning online and social media. Whilst there is no doubt these are hugely important to Small Read More

An Intelligent Way to Sell More of Anything

Anyone can take money from a customer, of course some stores are even replacing people with automated machines for this task, but very few businesses are good at making a Read More