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MY FIRST 4 DAY AUTHOR ACADEMY IN VICTORIA – COMING UP NOVEMBER 29TH.

If you’ve always wanted to write that book, my 4 day Author Academy retreat could be just the programme you need to make your dream a reality – and for Read More

JUST FINISHED MY PERTH TOUR FOR COMMUNITY NEWS

I’ve just finished a week long stint in Perth presenting to a pile of small business owners as part of the launch of the Community Connect programme, an initiative of Read More

WE ARE PODCAST SHOW – OUR FIRST 50 EPISODES

And here is the iTunes link to the first 50 episodes of the Business Over Breakfast Show. I remember hearing at “We Are Podcast” that it takes 50 episodes of Read More

Recent Posts...

In Business if You’re Not Growing, You’re Dying

This is a bit of bugbear for me. I often see inadequately trained staff being blamed for poor performance simply because their boss is too cheap to pay for training. Read More

When Times Are Tough, Share the Load

Being in business means you will go through some challenging times, they simply go with the territory. The big problem is that most business owners tend to keep tough times Read More

Check Out the Latest Episode of the Business Over Breakfast Podcast – Strategies to Providing Memorable Customer Experiences

Are your staff passionate about creating loyal customers for your business? Making a lasting impression on clients is important. One way to do this is to provide an outstanding customer Read More

The One Quality That Every Entrepreneur Needs

One of the best skills that I have learned that has not only helped me to build better relationships but also to reduce stress in my life is how to Read More

Respect Your Customers Time and They Will Respect You

The one topic sure to spark unanimous agreement in the modern business world is that we are all struggling to find enough time to get everything we need to do Read More

What Business Bad Habits Have You Developed?

Businesses evolve over time, that’s kind of obvious right? Often the way things are done is based simply on habit–on the fact that this is the way they have always Read More

Check Out the Latest Episode of the Business Over Breakfast Podcast – Negotiation – How and Why Business Owners Need to Get Better at it

The art of negotiation is an important skill to master in any Small Business. As a Small Business owner, becoming a strong negotiator is critical; it is a major factor Read More

Are you Struggling to Decide Whether or Not to Change Your Businesses Name?

Generally there comes a time when every business needs to either change their name or at least have a name refresh of some sort. This often goes hand in hand Read More

What Can You do if You’ve Lost Your Sales Mojo

The greatest danger for a sales person is loss of confidence. Anyone who has spent any time selling anything will tell you that from time to time you will hit Read More

Don’t Hide From Your Customers

If you want to keep your customers buying from you it is important that they can reach you easily. All too often I see sales people who start climbing the Read More

We all Know About Up Selling – but Down Selling is Even More Important

No doubt you are well and truly familiar with the term ‘up selling’ but what is ‘down selling’ and why on earth would you want to do it? Well, it Read More

Let’s Show Corporations What Trust Really Means

Every time I open my social media feeds I see another story about corporate corruption and greed at the highest levels from iconic Australian brands. I’m feeling let down because Read More

Check Out the Latest Episode of the Business Over Breakfast Podcast – Working With Big Companies to Grow Your Small Business

Working with big clients can be a little daunting at times, but there’s a lot to learn from working with big companies. Bigger clients often come with bigger budgets, and Read More

Resolve Issues Quickly Before They Get Out of Hand

At a difficult time in my marriage, my wife and I had fights that would last for days. Both of us would dish out the silent treatment, long after we Read More

Your Brand is More Important than Anything Else

Never before has our reputation been so vitally important and so vulnerable at the same time. I’ve spent so many years (and a lot of time and money) building my Read More