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My next round of retreats has just been launched.

HAVE YOU ALWAYS WANTED TO COME TO ONE OF MY RETREATS BUT HAVEN’T BEEN ABLE TO MAKE THE PLANETS ALIGN?  Well maybe this year is it. I’m launching my next Read More

Does Your Customer Service Stop When You Get Busy?

Lousy service becomes the norm when a business gets busy. Does your customer service stop, when you’re under the pump?  We all get busy from time to time. The telephone Read More

Would Your Business Change if Your Customers UBER Rated You?

What if your customers UBER rated your business or service? Things would be a whole lot different very quickly I think.  For those of us who are regular UBER users, Read More

Recent Posts...

An inspiring read by Jean Case, National Geographic Society Chairman.

Just started reading this – and incredibly impressed. Written by Jean Case, National Geographic Society Chairman and a foreword by Jane Goodall -it’s a wonderful take on living fearlessly – Read More

A shift in perspective, especially during a tough time, can change everything in your business (and life).

All too often when we get stuck in business we simply need a fresh perspective – which a great way to move between micromanagement and big-picture thinking. Learning to move Read More

How do you become that “go to business” that everyone recommends?

Being the go to business wins every time in every way. In every industry, in every city, there is always one business that is better than the rest. They seem Read More

How long does it take to be successful in business?

Check out my latest Flying Solo article – CLICK HERE.

Join my 2019 Master Class kicking off in May 2019.

In the last 10 years in particular, I’ve started to do a great deal of coaching and teaching. Many of you may have come to one of my workshops, retreats Read More

Just how much should we bluff in business?

I bought my first business when I was 18, a SCUBA diving school and retail shop (some 30km from the ocean I might add). I knew how to dive and Read More

If ever there was a video that summed up the need to keep fighting, this is probably it.

Talk about being in the wrong part of town at the wrong time. I love this video, even though it’s exhausting – I needed a panadol and a laydown after Read More

If your values and your ideal clients values don’t align – look out.

A question I ask often is “how well do you really know your customers?”. Surprisingly most business owners only have a vague understanding of who their existing customers and clients Read More

5 Reasons why the word “SUCCESS” should send a shiver up your spine.

And today on Smallville my article is all about the dangers of becoming successful. This might sound a little counter intuitive – but from my experience it’s very real. Check Read More

Have you always wanted to run your own retreats?

There’s no doubt that retreats are hugely popular these days. If you’ve been on one recently, and it was a good one, you’ll understand why. They are a great opportunity Read More

The Power of the 100 Day Plan

This month on Flying Solo I write about the many benefits of having a 100 day plan. In an era when we are all struggling to get stuff done, this Read More

There are all kinds of sales strategies – do you have one?

Whenever you are involved in selling, it is easy to get sidetracked by focusing only on what is happening right here and now. While I encourage sales people to be Read More

Taking the plunge: Why I’m relocating to Melbourne after 30 years in Cairns

That’s it. After 30 years of living in Cairns, I’ve packed up my house, with decades of memories, security blankets and junk and made the move to Melbourne. At 52 Read More

I’m heading to Tamworth in February

I’m heading to Tamworth on February 20th for the Tamworth Regional Business Summit – and I can’t wait. I love traveling the regional cities – I get the chance to Read More

My next four day, Speaker 2.0 Retreat is coming up in March.

One of my favourite retreats is Speaker 2.0 – a four day retreat for people who want to grow their speaker skills and their speaker business. I’ve run these around Read More