5 techniques for saying “NO” to new customers who are really hard to say “NO” to.

A few years back I was going through the “new client” dance with a chap who ran a telecommunications business. The topic turned to expectations, and he stated that he Read More

IF YOU OWN A SMALL BUSINESS, TAKE ACTION RIGHT HERE, RIGHT NOW.

IF YOU OWN A SMALL BUSINESS, TAKE ACTION RIGHT HERE, RIGHT NOW. Earlier this year I did a webinar and I wrote an accompanying article about my strategies for dealing Read More