The other morning I was buying a coffee from my favourite cafe, and having an early morning chat to the owner. He was telling me how a very famous celebrity Read More…
When it comes to doing business, it feels like we always have more things to squeeze into the average day. The demands on us as business owners continue to grow, Read More…
For those of us who are regular UBER users, we are very familiar with the end of the journey rating. That moment where we have to decide how many stars Read More…
If you want to run a successful business you have to be prepared to put your prices up regularly. Unfortunately not every business owner is good at this, in fact Read More…
Are you looking to make money from speaking gigs? I was a guest on The Business Playroom a little while back talking about making money as a speaker. For those Read More…
A little trick I learned many years ago, and one that really helps me to make business decisions, is to look at every business expense as an annual amount. For Read More…
I’ve noticed an interesting trend arising in the world of business – business owners are becoming resentful of their customers. I hear all the time that customers aren’t loyal any Read More…
Have you got a 100-year business plan? As questions go this is about as big as it gets and at first take it seems kind of irrelevant in the rapidly Read More…
Business owners have mastered the art of punishing ourselves over the things we’ve gotten wrong, the mistakes we’ve made and the “what could be”. I’ve done it for years and Read More…
This is a bit of bugbear for me. I often see inadequately trained staff being blamed for poor performance simply because their boss is too cheap to pay for training. Read More…
Every week I’m going to give away a copy of one of my bestselling books. All you need to do to go into the draw is put your details in the box below. If you win, it will appear in your mailbox. Simple as that.
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