Imagine if Every Customer of Yours UBER Rated You?

For those of us who are regular UBER users, we are very familiar with the end of the journey rating. That moment where we have to decide how many stars Read More

The 3 Biggest Mistakes We Make When We Increase Prices

If you want to run a successful business you have to be prepared to put your prices up regularly. Unfortunately not every business owner is good at this, in fact Read More

Are You Looking to Make Money From Speaking Gigs?

Are you looking to make money from speaking gigs? I was a guest on The Business Playroom a little while back talking about making money as a speaker. For those Read More

A Simple Hack to Stop Out-of-Control Spending

A little trick I learned many years ago, and one that really helps me to make business decisions, is to look at every business expense as an annual amount. For Read More

Is Your Inner Zen Being Challenged by Your Customers?

I’ve noticed an interesting trend arising in the world of business – business owners are becoming resentful of their customers. I hear all the time that customers aren’t loyal any Read More

Where Will Your Business Be in 100 Years?

Have you got a 100-year business plan? As questions go this is about as big as it gets and at first take it seems kind of irrelevant in the rapidly Read More

Are You Guilty of Repeating the Same Mistakes? Join the Soloist Guilt Club

Business owners have mastered the art of punishing ourselves over the things we’ve gotten wrong, the mistakes we’ve made and the “what could be”. I’ve done it for years and Read More

In Business if You’re Not Growing, You’re Dying

This is a bit of bugbear for me. I often see inadequately trained staff being blamed for poor performance simply because their boss is too cheap to pay for training. Read More