Being in business means you will go through some challenging times, they simply go with the territory. The big problem is that most business owners tend to keep tough times Read More…
Check Out the Latest Episode of the Business Over Breakfast Podcast – Strategies to Providing Memorable Customer Experiences
Are your staff passionate about creating loyal customers for your business? Making a lasting impression on clients is important. One way to do this is to provide an outstanding customer Read More…
The One Quality That Every Entrepreneur Needs
One of the best skills that I have learned that has not only helped me to build better relationships but also to reduce stress in my life is how to Read More…
Respect Your Customers Time and They Will Respect You
The one topic sure to spark unanimous agreement in the modern business world is that we are all struggling to find enough time to get everything we need to do Read More…
What Business Bad Habits Have You Developed?
Businesses evolve over time, that’s kind of obvious right? Often the way things are done is based simply on habit–on the fact that this is the way they have always Read More…
Check Out the Latest Episode of the Business Over Breakfast Podcast – Negotiation – How and Why Business Owners Need to Get Better at it
The art of negotiation is an important skill to master in any Small Business. As a Small Business owner, becoming a strong negotiator is critical; it is a major factor Read More…
Are you Struggling to Decide Whether or Not to Change Your Businesses Name?
Generally there comes a time when every business needs to either change their name or at least have a name refresh of some sort. This often goes hand in hand Read More…
What Can You do if You’ve Lost Your Sales Mojo
The greatest danger for a sales person is loss of confidence. Anyone who has spent any time selling anything will tell you that from time to time you will hit Read More…
Don’t Hide From Your Customers
If you want to keep your customers buying from you it is important that they can reach you easily. All too often I see sales people who start climbing the Read More…
We all Know About Up Selling – but Down Selling is Even More Important
No doubt you are well and truly familiar with the term ‘up selling’ but what is ‘down selling’ and why on earth would you want to do it? Well, it Read More…
Let’s Show Corporations What Trust Really Means
Every time I open my social media feeds I see another story about corporate corruption and greed at the highest levels from iconic Australian brands. I’m feeling let down because Read More…
Win one of my Bestselling Books
Every week I’m going to give away a copy of one of my bestselling books. All you need to do to go into the draw is put your details in the box below. If you win, it will appear in your mailbox. Simple as that.
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