We all make mistakes from time to time. When it comes to running a business, these mistakes can lead to a customer complaint. In this blog I would like to Read More…

Do you know exactly (and I do mean exactly) how much it costs to run your business? If you don’t, relax – most business owners don’t. Most have a rough Read More…

Business experience is about making mistakes. I know that I have made far more than my fair share of mistakes, but as the years go by I am getting a Read More…

Franchising is the most successful and proven method of expansion and growth for good businesses in Australia. Not only do franchisees contribute most of the start up costs necessary to Read More…

Most of what I write about focuses on the world of small business. It is what I do and what I am passionate about. Interestingly enough, most of my clients Read More…

I spent two days this week doing an introductory course in HOS – Human Operating Systems. I have been meaning to do it for a few years and I have Read More…

We have all heard that for many people the thought of a slow and painful death is preferable to having to stand in front of a crowd and give a Read More…

Every day I learn a little more about blogging. I am slowly beginning to understand how powerful it is as a communication tool and the benefits to me personally and Read More…

Many business owners stop marketing when their business gets busy. Then when their current workload eases they start marketing again. This stop start approach to marketing is not ideal and Read More…

I often wonder why people are almost afraid to pronounce that they are good at what they do but it is a phenomenon that is very real. Sometimes I think Read More…

I often get asked by people from all walks of life about offering coaching services, specifically one on one. It is something that I have done unofficially for a long Read More…

Many enormously successful entrepreneurs have got to where they are simply because they were bold enough to put a proposal to someone. This is the one that made them and Read More…