If you want to succeed in business, you have to grow and develop your number one asset — yourself.
Andrew Griffiths
The Business Bullet
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We all make mistakes from time to time. When it comes to running a business, these mistakes can lead to a customer complaint. In this blog I would like to give you my views on what customers expect when they make a mistake. From my experience a well handled complaint can be resolved quickly with [...]
Continue reading...18. February 2007
Do you know exactly (and I do mean exactly) how much it costs to run your business? If you don’t, relax – most business owners don’t. Most have a rough idea but not an exact amount. Well I can personally attest that this is one area of any business that needs to be looked at [...]
Continue reading...15. February 2007
Business experience is about making mistakes. I know that I have made far more than my fair share of mistakes, but as the years go by I am getting a little smarter and learning from my mistakes rather than repeating them. There wouldn’t be a lot of successful entrepreneurs out there who could say that they [...]
Continue reading...13. February 2007
Franchising is the most successful and proven method of expansion and growth for good businesses in Australia. Not only do franchisees contribute most of the start up costs necessary to expanding into another business location they also bear the responsibility for those necessary evils of business, which are so demanding, such as: Human Resources, [...]
Continue reading...10. February 2007
Most of what I write about focuses on the world of small business. It is what I do and what I am passionate about. Interestingly enough, most of my clients are large corporations that have small business clients they just struggle to communicate effectively with them but that is another issue for another blog. What [...]
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25. February 2007
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