I bought my first business for $22,500. The asking price was $25,000 and I negotiated the price down to $22,500. The owner agreed and I went to the bank and borrowed the money. The cheque was handed over and all …keep reading »
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The Andrew Griffiths Blog
7 December 2006
What exactly is customer service?
Defining customer service is both simple and complicated in the same breath. I think that any interaction with a customer is a form of customer service. There are of course the traditional forms of contact such as a telephone enquiry, …keep reading »
7 December 2006
We are not alone
In the course of my daily working life I get to meet a lot of business owners from virtually every industry imaginable. These people are from big corporations and small, one person businesses alike. What constantly amazes me is the …keep reading »
7 December 2006
The little things
I find it interesting how most of the time it’s the little things that a business does that makes it memorable not the big things. The problem is that over time, we all get a little selective vision and start …keep reading »
7 December 2006
Lay down with dogs and you get up with fleas
There is absolutely no doubt in my mind that one of the true principles of succeeding in whatever it is you do, is to surround yourself with positive, motivated and like minded people. This doesn’t happen by accident, it requires …keep reading »
7 December 2006
Enjoy the journey – it will be a roller coaster ride!
Being an entrepreneur is a roller coaster ride – all business owners face the same ups and downs, the same challenges, the same trials and tribulations and it’s easy to get caught on the ride. The sad part can be …keep reading »
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