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Ask your customers for ideas on how you can improve your sales

22. August 2008

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                          Customers are an amazing source of information that can be really profitable. The problem is that most people are afraid to talk to their customers and to ask them for their opinions. Often this is because they are scared of what their customers are going to say. I find this somewhat intriguing, but I recently had [...]

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What to do when the sale stalls?

6. June 2008

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How many stalled sales do you have in your sales pipeline right now? You feel as though you have done everything right. You have connected well with your prospect, they have explained their business and relevant personal issues and you are working directly with the person who has the authority and ability to make the decision. [...]

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How can I make cold calling easier?

5. March 2008

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Karen from Shine Sales Solutions in Sydney really is a guru in the Australian sales world. She is practical, energetic and smart in all that she does. Here are some of her tips on cold calling - something most of us struggle with at some stage. For more information about Shine Sales Solutions visit her [...]

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Do you make it easy for people to buy from you?

12. August 2007

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This is another one of those concepts that on the surface appears to be really obvious but it’s surprising just how many businesses make it really hard for people to give them money. Typically they have overly complicated procedures that make buying anything from their business a nightmare. For example; they might not take credit [...]

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How you sold yesterday may not apply to how you sell today or tomorrow

24. July 2007

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Customers are changing and their needs and expectations are changing constantly. How this affects customer service has been discussed in a previous section but it is worth discussing how it affects selling? It is easy for a business to fall into the trap of creating a rigid sales process so that everyone who sells follows the [...]

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