We all have to deal with grumpy customers from time to time, but it really can be pretty darn deflating. So how can you learn to deal with those folks, who no matter what you do, it is never good …keep reading »
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The Andrew Griffiths Blog
9 December 2011
Time to reflect, celebrate your successes, plan for the year ahead and most importantly get excited.
Christmas is about the only time that most of us get at least a few days off to over indulge, pick fluff from our belly buttons, catch up on sleep and generally put our feet up. But apart from a …keep reading »
14 October 2009
BECOME A “SINCERE ENCOURAGER” – EVERY SINGLE DAY.
Being succesful in business is as much about being good at managing people as it is about doing what it is we do really well. From my own experience becoming better at not only managing people but simply communicating with …keep reading »
25 April 2008
Retravision Conference – Malaysia
Andrew Griffiths was keynote speaker at the recent Retravision Conference in Kuala Lumpur earlier this month. Hosted at the impressive Kuala Lumpur Convention Centre, the event saw Retravision members from throughout Australia, along with leading suppliers, come together to talk …keep reading »
2 May 2007
Embrace delegation
Most small businesses have key personal. This is normally the owner or manger and they seem to be the person or the people that receive a hundred phone calls a day, a pile of faxes, emails , letters and other …keep reading »
27 January 2007
Networking is not a dirty word
Networking is a buzz word that we all hear all of the time. Unfortunately for many business owners it evokes powerful images of standing around a room with a lot of people that you don’t know, feeling equally as awkward …keep reading »
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