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Archive for the ‘Growing Your Business’ Category

Make your business work for you not the other way around…

Wednesday, November 2nd, 2011

Often we end up working within a schedule that suits everyone else but ourselves. It doesn’t have to be that way. Some people work better in the morning than in the afternoon, while others are the opposite. Some people like to exercise in the middle of the day and by taking a couple of hours off to go to the gym they are much more productive. The key here is that it is better to work in the manner that suits you than try to fit your life in around your work. Often all it takes is a change in mindset.

Many of my clients plan their trading hours and the days they work around their lifestyle. It is very empowering to do this. The counterargument for many people is that they have to be open for their customers—and yes, this is very relevant for some businesses, but not for all. And even if your business has to be open at certain hours, do you have to be there at those times?

A big part of this tip is about letting go of perceptions. Many business owners live in a state of near terror over changing anything to do with their customers. They don’t want to change the business name or the logo or the brand, or the hours the business is open, or the products or services being offered. But while I am an advocate of consistency when it comes to delivering a product or service, customers are much more open to change than most business owners think. In fact, they like it—because it shows that the business is getting better.

Think about it for a moment. If you are working like a dog and you’re exhausted, lacking in enthusiasm and not really having a jolly time, do you think that your customers can’t see or feel this? If you change the way you work so that it suits your lifestyle and needs better, you will be much more energetic and engaging at work, and your customers will get a far better level of service and a more enjoyable experience. You simply need to be brave enough to do it.

The first step in the process is analysing how you actually like to work. If you aren’t a morning person (whatever that means), then arrange your business so you don’t have to be there in the morning. If you find it hard to get anything done at work because you are constantly being distracted by the demands of staff, suppliers and others, work from home one day each week and give clear instructions on who can contact you and for what. I have found I get more done in one day at home than I do for the rest of the week at work. It is amazing.

The traditional way of doing business is often not applicable in the modern world. Set up your business to suit you. If you are contemplating going into business for yourself, think about this long and hard before you make your move. Buy or start a business that suits the way you want to live. If you are a night person don’t buy a milk run. If you are a recovering alcoholic it probably isn’t a good idea to buy a nightclub. If you are afraid of sharks don’t become a commercial diver. You get the drift, as silly as my examples might be. Make your business work for you, rather than you work for it.

Don’t be a BEIGE business….

Friday, October 7th, 2011

I was watching the Anthony Bourdain show “No Reservations” recently and I had to laugh when I saw small business innovation at its very best. Anthony and his team were sailing up the Hudson River on a classic old timber yacht, with the perfect mountain backdrop and a postcard moment clearly emerging from the mist, when a little pontoon boat appeared out of nowhere, tooting its ridiculously loud horn and shattering the tranquility of the moment.

Now this little boat was a floating hot dog stand. How funny is this and how clever is it? Don’t wait for the customer to come to you, get out on the water and sell those hot dogs. I love it and so did Anthony Bourdain and his crew.

At the moment there is so much negativity regarding the financial state of various global markets and its potential impact on business everywhere, it is easy to get paralysed with fear. But this leads to even more problems for the average business. Now is not the time to be hiding out the back, worried about the state of affairs, now is the time to be bold, to be looking for new markets, to be giving new ideas a try and to be putting as much energy as you can into generating new business.

I fully understand that it is not that easy to leap out from behind your counter and start running down the street knocking on doors, but believe me, the days of waiting for business to come to us are long gone, and I honestly don’t think they will be back. The world has changed.

My advice is simple.

  1. It’s time to accept that the world has changed. There is no one single thing that is going to suddenly make your business overflow with new customers.
  2. The days of waiting for business to come to us are over. We need to be creative, bold and energised enough to go and chase new customers, to find new markets and to drive our business success actively.
  3. It’s time to brush up on those networking skills. Now more than ever we need to be working with others who can refer business to us.
  4. We need to get really good at talking about our business. It’s time to brush off the “I LOVE MY BUSINESS” t-shirt and get excited about what you are doing. If you aren’t passionate about your business don’t expect your customers to be.
  5. If your business doesn’t get noticed, it’s what I call a beige business. No one buys from a beige business. Beige businesses are lack luster, they don’t stand out from the crowd, they blend in to the background on every level, they have little to no relevance and no one talks about them. Beige is bad.

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Think and Grow Rich Magazine

Thursday, September 29th, 2011

There is a new magazine out that has just hit the streets – Think and Grow Rich. I am one of the contributing authors, providing tips and advice on how to grow your business and make it more profitable. There are some great contributors and the launch edition has some great advice from people like Sir Richard Branson and Tim Ferris. For more information just click on the cover image below, or grab a copy next time you go past your local newsagent. I would welcome any thoughts regarding the magazine and I am also very happy to pass on and feedback to the Editor.

 


A few tips for those people starting a new business…

Wednesday, September 28th, 2011

For those with an entrepreneurial spirit there is nothing quite like starting your own business. But of course, there are always trials and tribulations along the way. To increase your chances of success, you need to do your homework. Get the best advice you can, talk to other successful small business owners, read good books and spend time researching the business you are planning to set up.

Businesses tend to fail because the owners are overly optimistic when it comes to how much it will cost to set the business up, how long it will take and how much money they will generate. My advice is to see if it still stacks up when you double how much it will cost to start, double how long it will take to open the doors and halve the amount of income you think you will be able to generate. If you can still make a profit after this reality check, you could just be onto a winner.

Last but not least, enjoy the journey. You won’t start that many businesses in your life and I look at the start up phase as a honeymoon. Enjoy every minute and get ready for the hard but rewarding work to start.

A seriously creative (and creepy) advertising idea…

Wednesday, September 14th, 2011

I am forever nagging my clients that we need to get much more creative to get noticed these days. This gem from Warner Bros studios is a typical example of great creative that really gets noticed. I just love it.