The one topic sure to spark unanimous agreement in the modern business world is that we are all struggling to find enough time to get everything we need to do done. There are so many different aspects to our lives that demand our time and attention. When you look at time from a customer service perspective it is the one area where consumers are unforgiving. If a business wastes their time, look out. Winning businesses realise this and they will do their utmost to make sure their customers’ time is treated as the precious commodity it is. CONTINUE READING.