I talk about coffee shops a lot. There are two reasons: the first is that I spend a lot of time scribbling notes in coffee shops, and the second is that they often produce customer service anecdotes that can be applied to virtually every kind of business. CONTINUE READING.
Andrew Griffiths is Australia's #1 small business author with 12 best selling books now sold in over 60 countries. He's a writing and publishing expert, an international speaker and leading business advisor with over 20 years' experience. Andrew presents around the world and is considered an expert in entrepreneurship and an authority on building a profile. He is a thought leader through writing, publishing and speaking and is featured regularly in mainstream global media.
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