Comments on: It’s the small things that make a big difference.

By: Jan Ouellete

Jan Ouellete — Sat, 16 Jul 2011 11:30:58 +0000

Props for these an excellent write-up, keep up your wonderful function.

By: Lee Mcdannell

Lee Mcdannell — Mon, 12 Apr 2010 15:48:29 +0000

Excellent post as usual, thanks for posting all this informative stuff on a regular basis.

By: Douglas Tracy

Douglas Tracy — Fri, 27 Nov 2009 06:27:55 +0000

In the end, it’s always about relationships. By paying attention to the small things, the detail, when dealing with customers, friends, family, you show you value the relationship.

By: KattyBlackyard

KattyBlackyard — Mon, 15 Jun 2009 02:59:20 +0000

Hi, very nice post. I have been wonder’n bout this issue,so thanks for posting

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By: Tim Koch

Tim Koch — Thu, 23 Apr 2009 02:17:55 +0000

Hi Andrew,

I like your article here and had a similar experience recently after I purchased a Goldwing. Yes, I know I had spent a lot of money on a motorcycle but I was totally blown away when a week or two later a parcel arrived on my doorstep. When I opened it I saw a beautifully polished black box with a gold Goldwing emblem on it. Inside was a gold watch, leather wallet and pen, all with the Goldwing insignia on them. Things like this do make you feel special as a customer.

Cheers,

Tim.