14 December 2016

One day Your Customers Won’t Want What you are Selling

On a recent study tour to Japan, I visited a range of leading manufacturing companies to better understand how they do what they do. In one particular business, which was a hundred years old, the Grandson of the founder was proudly showing our group around and when it came to question time, a number of us were intrigued to find out what he considered to be the key to their longevity and success. CONTINUE READING ON INC.

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