For many businesses reconnecting with customers is somewhat awkward, especially if considerable time has elapsed. Often customers that are no longer visiting our business are simply classified as lost.
The reality is that there could be a simple reason why the customer hasn’t been in for a while. Whatever the reason, it’s good for you to know, especially if the customer was with you for a long time and who knows, maybe getting in touch will get the customer back. CONTINUE READING ARTICLE.