Generally our customers are always giving us clues about what they want. Sometimes they aren’t even clues, they are outright demands and the message is clear, if we don’t come up with what they want, they will find a business that will.
Basically, we we need to be listening really closely to what our customers have to say. In my latest article on Inc.com, I talk about this being a massive opportunity for our business. READ THE FULL ARTICLE.
Andrew Griffiths is Australia's #1 small business author with 12 best selling books now sold in over 60 countries. He's a writing and publishing expert, an international speaker and leading business advisor with over 20 years' experience. Andrew presents around the world and is considered an expert in entrepreneurship and an authority on building a profile. He is a thought leader through writing, publishing and speaking and is featured regularly in mainstream global media.
Every week I’m going to give away a copy of one of my bestselling books. All you need to do to go into the draw is put your details in the box below. If you win, it will appear in your mailbox. Simple as that.
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