It’s not just about saying “thank you” it’s really much more about expressing your gratitude. If this sounds like something you would like to know more about – check out this month column on Flying Solo – CLICK HERE.
09 July 2015
How seriously do you take saying “thank you” when it comes to doing business?
One thought on “How seriously do you take saying “thank you” when it comes to doing business?”
Join The Discussion
Who's This Andrew Griffiths Guy?
Andrew Griffiths is Australia's #1 small business author with 12 best selling books now sold in over 60 countries. He's a writing and publishing expert, an international speaker and leading business advisor with over 20 years' experience. Andrew presents around the world and is considered an expert in entrepreneurship and an authority on building a profile. He is a thought leader through writing, publishing and speaking and is featured regularly in mainstream global media.
Very well wriiten .Relevant to attain customer delight .A little surprise & a “thank you” reward for referrals or feedback will create a lasting customer delight. Word Of mouth is a crucial generator for marketing communication. The customer has the power to share more messages than any paid channel.