I just love the new fully automated check in systems at the airport- NOT. There is nothing like that completely impersonal service. If you want to go to a counter with a human being, you are interrogated by some Airline Nazi whose sole purpose is to prevent you from having any form of pleasant human contact. But what really bugs me is excess baggage.
If my luggage is 1KG over my allocated allowance I have to pay excess baggage now. Well I think that if airlines are going to be this picky, I should get a discount on my ticket when my luggage comes in under weight. In fact I think we should have a “luggage trading scheme” where you accrue credits for those trips where you travel underweight and debits when you go over weight. Clearly there would need to be limits but I am sure we could work it out.
Just because your airfares are cheap it doesn’t mean you have to be cheap!